Location: Bensenville, Illinois
We are looking for friendly, kind, and enthusiastic people to join our team.
Drug & Alcohol Technician
Provide fast and efficient Drug & Alcohol testing to our clients
Answer incoming phone calls and assist customers with their needs
Various clerical duties such as invoicing, collecting payments, filing, emailing, etc.
Provide assistance to other office staff whenever needed
Ensure that confidentiality and integrity is always held in the highest importance during any testing and any information collected
Provide excellent customer service and help build relationships with our clients and customers
Provide excellent customer service in order to maintain and retain existing customers
Develop a thorough knowledge of the company's available services, lines of business, pricing structures, and offer additional services, as appropriate, to existing and prospective customers (Sales)
Provide adequate support for our cloud-platforms and electronic devices
Support company and department change initiatives
Provide excellent customer support over the phone
Licensing & Permits
Assist carriers in opening and maintaining accounts for IRP (Registrations), IFTA (Fuel Tax), DOT #’s (Dpt. Of Transportation), MC #’s (motor carrier authority), Permits such as NY, OR, KY, NM, UCR (Unified Carrier Registration)
Process Title Transfers
Open new corporations for clients
Provide general assistance to client questions in regard to regulations and necessary documentation.